Christabelle Hotel Apartements

A beautiful and clean hotel, but the behavior of some of the employees there and their lack of respect is very strange. There are signs with prohibited items, as if you are in a prison and not a hotel. The employees need many lessons on dealing with politeness and respect with tourists. In my four trips to Aya Napa, I have never seen such laws before. The cooling does not turn on before paying 49 euros،If you lose the key, you will be fined 80 euros. Better to pay more money and book another hotel and get much better treatment.

To be honest, I wouldn’t trust the negative reviews of this hotel. We stayed at Christabelle for one week in the end of july. When we came to the hotel, the staff was very welcoming and they explained all the basic rules of the hotel. Our room was next to the pool, the room was very clean and modern. We didn’t really hear any noises coming from the pool during day or night. Since there are a lot of young people at the hotel who party, we could hear people coming back from the bars during night/morning time (if they weren’t being quiet) if they lived in the same housing unit as we did. Aircondition was included in our package so we didn’t pay extra for it (but it is clearly said on their website that aircondition is 7e extra per night. It’s. Also pretty standard for 3 star hotel to charge extra for it). We had no issues with housekeeping. Our room was cleaned, bed sheets and towels were changed. The cleaning ladies very friendly and super understanding because we were very hungover a couple of times in the morning. The pool area was nice, it is a bit crowded during day but me always managed to get sunbeds. The opening hours of the pool are clearly said in the signs near the pool, also the pool is cleaned everyday after 8 a clock so obviously they don’t want anyone swimming there once the cleaning starts. They have a pool bar with good selection of drinks and food (Highly recommend eating something there atleast once). You aren’t allowed to drink/eat your own things at the pool. This is understandable because the have pool bar, of course they prefer you to drink and eat there. The prices are ok at the pool bar (they aren’t trying to rip you off). The staff at the pool Bar is also very friendly, especially the older guy with longer hair. They recommend at the hotel that you leave your key at the hotel reception especially during the night time (you get this card with your room information). You can request your key from the reception when you come back. I think this is good solution and it was super easy for me and my friend if we didn’t come back at the same time (the first one at the hotel can get the key). Special thanks also for the guys at the reception (night shift), they very super nice and understanding.